Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Emptying the clear bin step 2

Turn power off and unplug the machine.

diagram showing plug being removed
  • Push the button to release dust directly into a dustbin or bag.
  • Shake or tap firmly to remove all dust from inside the fine dust collector.
  • Press firmly on the centre of the clear bin base to close.