Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Replacing the filter

Turn power off and unplug the machine.

  • Make sure the filter is completely dry before replacing in the machine.
  • Replace the filter into the base of the machine and close the filter release catch.
  • Re-assemble and test the machine.



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