Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check fine dust collector

  • Ensure the clear bin is removed from the machine.
  • Check the fine dust collector at the base of the cyclone assembly for blockages and remove any dust or debris if applicable.
  • Rebuild and test the machine.

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