Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How long will my DC16 Root6™ handheld run for?

Unlike other handhelds, when fully charged DC16 Root6™ will give 6 minutes of powerful suction. The ideal amount of time for cleaning small areas of dust and debris around the home.