DC15 All Floors
Dyson DC15 The Ball All Floors Vacuum Cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check seal for damage

Turn power off and unplug the machine.

diagram showing plug being removed
  • Ensure the valve pipe is removed from the machine, as shown.
  • Check the seal on the machine for any damage.

What is the condition of the seal?