DC15 HSN Exclusive
Dyson DC15 The Ball All Floors Vacuum Cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to use the telescopic wand™

  • Lift up the wand cap and pull the metal wand from inside the handle until it locks into place.
  • Press the wand release button and remove the wand handle and hose from the machine.
  • To push the wand back inside the hose, ensure the hose is straight. Press the wand release button and push wand down into the hose.