Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Wand suction

  • Turn your machine on and make sure it is standing in the upright position.
  • Place your hand over the end of the wand.
  • When checking suction, make sure small children, objects, and animals are removed from the area.

Is the suction strong, or weaker than normal?