Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: 10am-4pm

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Remove the wand from the hose

  • Push back the wand cap and pull the metal wand from inside the telescopic wand™ handle until it locks into place.
  • Press the wand release catch and remove the wand handle and hose from the machine.
  • To seperate the wand from the hose press the 2 retaining clips located below the wand release catch.