Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Airway inspection step 1

Turn power off and unplug the machine.

diagram showing plug being removed
  • Remove the valve pipe, near to the base of the machine, by squeezing the release buttons.
  • Check the valve pipe and opening on the machine for blockages and remove if necessary.