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Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Check the plunger

The brushbar in the Mini turbine head is powered by the airflow, so a blockage in the machine or turbine head may cause the brushbar to stop spinning.

Is the plunger in the 'out' position?