DC14 All Floors
DC14 Telescope Reach All Floors

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at questions@dyson.com. Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Obtain Telephone Support

Please do not use your machine until you have obtained assistance from a Dyson representative.

Our toll-free Helpline is available between the hours of:

  • 8am - 8pm (CST) Monday to Friday
  • 9am - 6pm (CST) Saturday
  • Closed Sunday