DC11 All Floors
DC11 All Floors

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Emptying the clear bin step 2

diagram showing plug being removed

Option 1

  • Press the release catch on the cyclone assembly and remove the cyclone and clear bin from the machine.
  • Pull the trigger to release dust directly into a dustbin.
  • Shake or tap firmly to remove all dust from inside the cyclones.
  • Press firmly on the center of the clear bin base to close.