DC11 All Floors
DC11 All Floors

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Check seals for damage

Turn power off and unplug the machine.

diagram showing plug being removed
  • Check the duct inlets for blockages and remove if necessary.
  • Ensure that the inlet seals on the duct are fitted correctly and are not damaged.

What is the condition of the seals?