DC11 All Floors
DC11 All Floors

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Where is the serial number located?

image showing location of serial number

The serial number can be found on the rating plate, underneath the machine, between the two wheels (eg: 111-US-A11111).