Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Clear bin emptying

Disconnect the machine from the electrical socket before emptying the bin.

diagram showing plug being removed
  • To ensure your machine continues to clean effectively, the clear bin must be emptied by the time the debris reaches the max mark.
  • Remove the bin assembly by pressing the button on top of the carry handle.