Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check the floor tool

  • Remove the Dyson floor tool from your machine.
  • Check the opening on the floor tool for blockages and remove if necessary.
  • Re-assemble and test the machine.

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