Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter Washing

Turn power off and unplug the machine.

diagram showing plug being removed

Step 1

  • Press the release button and remove the filter housing from the machine.*
diagram showing how to remove filter housing

*The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.