Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to use the reversible wand handle

The wand handle can be reversed to vacuum high to reach places, floors, and to reach other ackward areas more easily and with a better grip.

  • Press the wand release button and remove the wand from the machine.
  • Pull the hose down the metal pole until the cuff gets to end of pole.
  • Remove the wand from the hose by pressing the wand release button on the hose cuff.
  • Reverse the wand and click into the end of the hose, pressing the wand release button to ensure a correct fit.
  • Fit one of the tools on to the end of the wand using a twisting action to ensure that the tool is fitted correctly.