DC07 Purple Scarlet HSN Exclusive
DC07 Purple Scarlet HSN Exclusive

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Refitting Soleplate

  • The three soleplate tabs need to be located inside the bumper strip before the soleplate can be pivoted into position.
  • Replace the soleplate into position and fasten the three soleplate fasteners with a coin.
  • Make sure the soleplate is fitted flush against the brush housing.
diagram showing how to replace soleplate correctly

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