Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

How to remove a blockage from the mini turbo tool

If your mini turbo tool is not working effectively, a blockage may be restricting the brush bar from turning. A blockage can easily be removed using the procedure below.

  • Remove the tool from your machine.
  • Line up the arrow and the button on the collar of the mini turbo tool, press the button and slide the collar in the direction of the arrow.
  • The tool will now open allowing you to check for debris wrapped around the brush bar.
  • Remove any hair and debris if necessary.
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Has this resolved the problem?