Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter Washing

Turn power off and unplug the machine.

diagram showing plug being removed

Step 1

  • Press the release button and remove the filter housing from the machine.*
diagram showing how to remove filter housing

*The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.