Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Does the brushbar turn with the power on?

diagram showing how to tilt machine back        diagram showing how to check brushbar is spinning
  • The machine should be tilted back and in the vacuuming position.
  • Switch the machine on.

Does the brushbar turn?