AM04 Fan Heater Iron/Blue
Dyson AM04 Iron Blue Fan Heater

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

My machine displays E1 error message

An E1 error message will display if the machine is switched off at the plug or if the plug is removed and then switched back on again quickly while the fan is running.

  • Unplug the machine.
diagram showing plug being removed
  • Wait for a few seconds until all lights on the machine to go out.
  • Plug the machine in and switch on.

Note: Each time the heater control is selected, it conducts a 3 minute calibration cycle. Airflow will be automatically controlled during this cycle. Once the calibration cycle is complete, it will revert to the selected airflow speed.

Has this resolved the problem?