AM03 Pedestal Fan Silver/Silver
AM03 Pedestal Fan

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

My machine will not switch on or cuts out

  • Ensure the machine is plugged in and the socket is switched on.
  • Press the on/off button to start the fan (a blue LED light should come on around the power button).
  • If the fan cuts out or will not switch on, please turn the machine off at the socket and remove the plug.
  • Wait 10 seconds, plug the machine back in and ensure the socket is switched on.
  • Press the on/off button again to start the fan.
diagram showing plug being removed
diagram showing control panel diagram showing control panel

Has this resolved the problem?