AM01 Table Fan 10 inch
Dyson AM01 10 white Silver Desk Fan

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

My machine is not oscillating

Plug the fan into the wall.

Please note: Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.

  • Press the on/off button to start the fan (a blue LED light should come on around the power button).
  • Use the airflow control to adjust the speed of the airflow.
  • Press the oscillation button to start and stop the fan turning.
diagram showing how to use your Dyson fan

Has this resolved the problem?