DC41 Multi Floor Exclusive
DC41 Multi Floor exclusive

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Checking the internal hose

Turn power off and unplug the machine.

diagram showing plug being removed
  • Lay the machine on its front.
  • Undo the fastening screw using a cross head screw driver.
  • Unclip the red internal hose collar.

diagram showing how to unscrew the internal hose

  • Check the internal hose for blockages and any damage.

diagram showing how to check the internal hose

Note: Refit the internal hose collar and screw before continuing with further checks.