DC40 Multi Floor
DC40 Multi Floor upright vacuum cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Both checks Checking the internal hose

Turn power off and unplug the machine.

diagram showing plug being removed

  • Lay the machine on its front.
  • Remove the red internal hose collar.

  • Check the internal hose for blockages and any damage.

NB: Refit the internal hose collar before continuing with further checks