DC33 Multi Floor
DC33 Multi floor upright vacuum cleaner image

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter washing

  • Wash in cold water only. Do not use detergent. Do not wash in a dishwasher or washing machine.
  • Repeat the steps shown below until the water runs clear.
  • The filter should be washed at least once every 3 months.

Filter A

diagram showing how to wash the filter

Filter B

diagram showing how to wash the filter