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Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Wand suction

  • Ensure the machine is standing in the upright position.
  • Remove the wand from the machine.
  • Turn your machine on and place your hand over the end of the wand.
  • diagram showing how to test suction from the wand

    Is the suction strong, or weaker than normal?