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Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Drying the filter

  • Leave to dry in a warm place for 24 hours. Do not dry the filters in a tumble dryer, microwave, oven or near a naked flame.
  • Ensure the filters are completely dry before replacing in the machine.
diagram showing how to dry the filter 

  diagram showing how to replace filter A diagram showing how to replace filter B

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