Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Filter drying

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Do not dry the filter inside a clothing dryer. Do not dry the filter with a hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.

diagram showing how to dry filter A   diagram showing how to dry filter B

Replace filters and test machine.

Please note: Replace solid plastic filter casing if applicable.

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