Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter drying

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Do not dry the filter inside a clothing dryer. Do not dry the filter with a hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.

diagram showing how to dry filter A   diagram showing how to dry filter B

Replace filters and test machine.

Please note: Replace solid plastic filter casing if applicable.

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