Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check inlet suction

  • Lie the machine on its back and plug it in.
  • Turn the machine on and test the suction from the cleaner head inlet.
  • When checking suction, make sure small children, objects, and animals are removed from the area.
diagram showing where to test suction

Is the suction strong or weaker than normal?