Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check power floor tool step 1

Turn off power and unplug machine

diagram showing plug being removed

Check the openings on the power floor tool for a blockage and remove if necessary.

diagram showing how to check the power floor tool