DC07 All Floors
DC07 All floors

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Removing Soleplate

Turn power off and unplug the machine.

diagram showing plug being removed
  • Lie the machine flat on the floor and turn over so that the base can be viewed.
  • Remove the three soleplate fasteners as shown.
diagram showing how to remove soleplate