Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter washing

Step 3

  • Wash in cold water only. Please do not use detergent on the filter, or wash the filter in a dishwasher or in a washing machine.
  • Repeat the steps shown below until the water runs clear.

The filter should be washed at least once every 6 months.