Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Drying the filter

  • Leave to dry in a warm place for 12 hours. DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame .
  • Ensure the filter is completely dry before replacing in the machine.

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