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Purchasing from the web site
- If you wish to purchase goods from the Dyson Direct Inc. Store please follow the instructions provided in the Store section of this Web Site.
- Your electronic or telephone order is an offer to buy from Dyson. Dyson reserves the right not to accept an order at its sole discretion.
- Once you have submitted an order, you will receive an automatic e-mail confirming the details of your order (name, address, product ordered, price, etc.). Such e-mail is a confirmation that the order has been received by Dyson and does not constitute acceptance of your order. Dyson reserves the right at any time after receipt of your order to accept or decline your order for any reason, regardless of whether your order has been confirmed or your credit card has been charged. If your order is declined or cancelled by after your credit card has been charged for the purchase, will promptly issue a credit to your credit card
- Payment for the goods you order must be made by American Express, MasterCard, Visa credit card or PayPal. If your payment is rejected by the card issuer your order will not be dispatched. Payment is made at your own risk.
- The prices and availability of the goods displayed on this Web site are subject to change without notice.
- The ownership of the ordered goods will only pass following payment in full.
- Sales tax is charged only when the person ordering the goods is a resident of the state of Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Michigan, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah, Virginia, the state of Washington and Wisconsin.
- Orders will only be accepted from and dispatched to addresses within the continental United States.
- Dyson cannot currently deliver products to Canada or any other country outside of the United States. Vacuums can not be delivered to a PO Box address.
- Dyson reserves the right to deny sales under any promotion it shall offer from time to time in its sole discretion.
Reviews, Comments, Communications, and Other Content
- Dyson Direct, Inc. may occasionally allow users to this Web Site to post content, which may include reviews, comments, photos, videos and other content. By posting content, you agree that you will not upload, post, or otherwise transmit any content (including text, links, communications, software, images, sounds, data, or other information) that:
- is not consistent with the permissible uses outlined by these Terms and Conditions, including, but not limited to, content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, vulgar, profane, sexually explicit, obscene, racially or ethnically offensive or otherwise objectionable;
- infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
- infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
- constitutes commercial solicitation, political campaigning, or advertising or promotion, or any other form of unauthorized solicitation. Links that connect to commercial websites will not be considered unauthorized solicitations unless the link or the website content appears to be intended as a means of solicitation as determined by Dyson Direct, Inc. in its sole discretion;
- contains software viruses, Trojan horses, worms, time bombs, cancelbots or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware;
- provides any non-public information about Dyson Direct, Inc. or any of its affiliates or any other company or person without the proper authorization to do so. This includes providing the names, addresses and extension numbers of employees of Dyson Direct, Inc. or any of its affiliates and other Web site users;
- intentionally interferes with the operation of this Web Site, without limitation, mail or "post" bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking;
- impersonates any person or entity, including an employee of Dyson Direct, Inc. or any of its affiliated entities, or otherwise misrepresents the origin of content;
- attacks or insults another Web site user or Web site manager; or
- suggests or encourages illegal activity.
- If you do post content or submit material, and unless Dyson Direct, Inc. indicates otherwise, you grant Dyson Direct, Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Dyson Direct, Inc. and its affiliates and its and their sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Dyson Direct, Inc. and its affiliates for all claims resulting from content you supply. Dyson Direct, Inc. has the right but not the obligation to monitor and edit or remove any activity or content. Dyson Direct, Inc. takes no responsibility and assumes no liability for any content posted by you or any third party.
- Dyson Direct, Inc. generally does not pre-screen, verify or edit the content posted by users to this Web Site. However, Dyson Direct, Inc. and its agents reserve the right to do so and investigate any violation of these Terms and Conditions and to take appropriate remedial action. Dyson Direct, Inc. has absolute discretion to enforce these Terms and Conditions, including, but not limited to, warning users of violations, disabling or suspending access, deleting, screening or editing any content, or prohibiting any behavior that does not comply with these Terms and Conditions, or which is otherwise inappropriate for this Web Site. Deliberate attempts by users or someone on their behalf to evade or circumvent their suspension or termination of rights to post content to this Web Site violates these Terms and Conditions, constitutes an unlawful trespass to Dyson Direct, Inc.'s equipment and systems, and may result in legal action.
- Dyson Direct, Inc. and its affiliates also may release information concerning you and the content posted by you when Dyson Direct, Inc. believes release is appropriate to comply with the law; to enforce or apply these Terms and Conditions; and to protect Dyson Direct, Inc.'s or its affiliates' rights or property, or to protect Dyson Direct, Inc.'s users from fraudulent, abusive, or unlawful use of content posting features; or if Dyson Direct, Inc. reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records.
Dyson Upgrade Event - Receive 15% off a new Dyson Vacuum
Offer only available to current Dyson owners of machine models DC07 through DC31. All other Dyson owners are ineligible to participate in this offer. This offer cannot be transferred or shared. This offer also excludes owners of competitive machines.
- Offer only valid on Dyson.com, through the Dyson Helpline and in-store at Dyson Service Center ("DSC") locations.
- Offer only available from June 29, 2015 through July 26, 2015 ("Offer Period").
- Qualifying customers will receive one (1) instant rebate valid for 15% off the full price of any new, in-stock Dyson Upright, Canister or participating cordless (V6 Motorhead, V6 Animal, V6 Fluffy, V6 Absolute, V6 Mattress) vacuum upon providing proof of ownership of a Dyson Upright, Canister or Cordless vacuum model DC07 through DC31 ("Qualifying Machine"). Proof of ownership of "Qualifying Machine" must be obtained by registering the machine with Dyson using a valid unique serial number. Limit of 1 rebate per customer. Additional purchases not eligible for discount.
- Qualifying customers may turn in their old vacuum for disposal and recycling at any participating DSC during the Offer Period. All vacuums turned in for disposal and recycling will become the property of Dyson and will not be returned under any circumstances.
- Offer only valid while supplies last and does not apply to prior purchases.
- Offer only valid for end-user customers and does not apply to purchases by distributors, resellers, retailers, or other parties.
- Offer excludes purchases of Dyson AirbladeTM hand dryers, Dyson CoolTM fans, Dyson Hot+CoolTM fan heaters, Dyson engineered tools, parts, accessories, and refurbished machines.
- Offer does not apply to and may not be used in conjunction with any other offers, sales, rebates, coupons, and promotions.
- Dyson reserves the right to withdraw, amend or otherwise modify this offer at any time without notice.
Save $100 on Dyson Ball Compact Animal & V6 Animal Offer
- Offer valid only while supplies last.
- Prices for machines under this promotion are: V6 Animal at $399.99 and Ball Animal Compact at $349.99.
- Excludes V6, V6 Fluffy, V6 Motorhead, V6 Absolute, Ball Multi Floor, Ball Allergy, Cinetic Big Ball Animal, Cinetic Big Ball Animal + Allergy, Dyson Handhelds, Dyson Canisters, Dyson Airblade™ hand dryers, Dyson Cool™ fans, Dyson Hot+Cool™ fan heaters, Dyson engineered tools, parts, accessories and refurbished machines.
- Does not apply to, and may not be used in conjunction with, any other offers, sales, rebates, coupons, or promotions. Offer valid only on purchases made between 12:01am EST June 28, 2015 and 11:59pm EST July 11, 2015 by residents of the 50 United States and the District of Columbia who select shipping to an address in the 50 United States or in the District of Columbia.
- This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice. Additional retailer terms and conditions may apply – see retailer for details.